For adults · Everyday
At the station
The board changes: your train now leaves from platform 6, not 2, and stops at a station you do not recognise.
What could you check?
Three things you could say. None of them is the one right answer; each note says why it fits the moment, or why it may not.
Ask staff: "Is this still the train to Leeds, and does the extra stop change the arrival time?"
A strong fit
Two facts that changed, checked in one question.
Check the app for the updated stops.
Also works here
Works if the app has updated. Staff usually know first.
Get on and hope it goes where you think.
Worth a second look
You can. The question takes ten seconds.
What people here usually expect
- Station staff answer platform questions constantly. It is what they are there for.
- You can ask a fellow passenger if no staff are near.
- Extra stops usually mean a few minutes later. Asking confirms it.
Your words
Write the one question you would ask a member of staff when your train changes.
In the app you write one line here and it lands in your lines. Nothing is graded.
The move this moment practises: Check the new plan.
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