For adults · Housing
At home
The landlord has not fixed the heating in two weeks.
Which plan would you like to try?
Three things you could say. None of them is the one right answer; each note says why it fits the moment, or why it may not.
Email once with dates, what is broken, and what you are asking for, then give a deadline.
A strong fit
Written, specific, and with a date. It creates a record and a next step.
Call and ask for a time window, then confirm it by email.
Also works here
Faster, with a written follow-up. Works if calls are manageable for you.
Wait another week.
Worth a second look
Waiting is a choice. It has not worked for two weeks.
What people here usually expect
- Landlords respond to written requests with dates more than to calls without them.
- Asking for a deadline is normal and often required before anything else.
- You can copy a tenants' advice service into the email if you want backup.
Your words
Write the first two lines of an email to a landlord about a repair: what is broken and since when.
In the app you write one line here and it lands in your lines. Nothing is graded.
The move this moment practises: Choose your plan.
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